Technology alignment with the business requires IT to live in a spirit of continuous improvement. Any slip will diminish the trust, credibility, and respect we earned and enabled alignment in the first place. The Spirit of Continuous Improvement Previous articles...

We embed technology into the business strategy by first earning trust, credibility, and respect through IT Value Creation. IT and Business Strategy We’ve been discussing how IT doesn’t just suddenly align with the rest of the business. Rather, IT must demonstrate the...

Trust, credibility, and respect are earned through IT Value Creation and result in IT-business alignment. Creating Value From IT We’ve been discussing how IT doesn’t just suddenly align with the rest of the business. Rather, IT must demonstrate the value it creates...

All IT organizations are on the IT Value Journey, just at different stages. By measuring the value of IT, we earn the trust, credibility, and respect from the business that enable us to play a transformational role. From Break/Fix to Innovation The IT Value Journey...

Countless IT organizations are not aligned with their company’s vision and strategy. The only way for IT to earn the opportunity to strategically align is by proving the value that IT creates. Misalignment I’ve spoken with thousands of CIOs, and hundreds of CEOs, in...

I still get questions from CEOs and CIOs about aligning technology with the business strategy. The answer is probably quite different from what you are thinking. Alignment I am often surprised when CEOs and CIOs ask about how to get technology, or IT, aligned with the...

The future can be bright for companies whose boards set high expectations from technology. Others may not fare so well. Background This series explores how the board of directors can help the company leverage technology to create a differentiated customer experience...

The CIO should be prepared with a brief summary for the board each quarter, highlighting the value IT creates for the company. Background This series explores how the board of directors can help the company leverage technology to create a differentiated customer...

A few simple questions and requests from the board can make a dramatic difference in how a company leverages information technology to create a sustainable competitive advantage. Background This series explores how the board of directors can help the company leverage...

The board must be aware of technology risks and have a clear way to measure the benefits derived from technology. Background This series explores how the board of directors can help the company leverage technology to create a differentiated customer experience and...

The board should challenge management to leverage technology to create a differentiated customer experience and sustainable competitive advantage. Then, management must embed technology in the business strategy and deliver the results. Background This series explores...

The relationship between the CIO and the Board is one of the most important in today’s world of digital transformation, yet it’s one of the least understood. Background This series explores how the board of directors can help the company leverage technology to create...