How can the board of directors guide the business to leverage technology for a sustainable competitive advantage? Influence of the Board The board of directors represents the shareholders and is responsible for the oversight of management's actions. They guide and...

Every business needs to measure the return on their IT investment. And, today more than ever, the IT organization needs to prove the value it provides. If you’re a CEO, CFO, CIO or board member, this article should provide solid advice to get more value from IT. Are...

CEOs don’t need to understand technology, but they better understand what technology can do for their business. Do you have data and technology to help you predict future business outcomes? Data Driven Strategy This series of articles focused on leveraging data to...

Data is the new gold. Do your data assets reflect what is crucial to your strategy? Are you leveraging your data to grow the top and bottom lines? Data is the New Gold I frequently meet with business leaders from various size companies and across industries. We...

Aligned teams simply execute better. Why do organizations get out of synch and how do we keep our people aligned with our strategy? Alignment I lit up LinkedIn several years ago when I posted: You know your organization is aligned when the CEO can ask any employee,...

We translate the sometimes-esoteric strategic objectives into measurable goals to create tangible targets, build accountability, inform action plans, and make our strategy more understandable across the organization. From Strategic Objectives to Objective Measures As...

Strategy is based on how we differentiate in the attributes of our products and services, our brand image, and our relationship with our customers. Strategy protects and extends those differentiators. The Differentiated Customer Value Proposition The purpose of...

When we truly listen to our customers, and build our strategy around their wants and needs, we consistently succeed. Strategy Starts with Delighting Our Customers I’m a long-time practitioner of the Balanced Scorecard ® methodology, largely because it always starts...

Would you drive your car watching only the rear-view mirror or do you want to see what’s ahead? So, why would you run your business any differently? Introduction Our new article series is on building a data driven strategy. Strategy is about protecting and extending...

Summer is a great time to relax and catch up on some reading. Wolff Strategy Partners published three handbooks this year – perfect for summer perusing! By Popular Demand In Fall 2020 we began writing a few series of related articles rather than a one-off piece every...

Have you thought about your company’s next move? The Past May Dictate the Future When the pandemic struck, did your leadership team panic? Did you move quickly to shut down operations and lay off staff? Or did you calmly think about how to emerge stronger? Companies...

After digital transformation, we continue to build on our differentiated customer experience to protect and extend our competitive advantage. But we’re better and faster now. Background Previous articles in this series explained how digital transformation is about...