Goals are how we measure success. Strategic objectives are translated into goals and then action plans. See how to set goals to measure progress along the IT Value Journey. From Strategic Objectives to Goals We discussed strategic objectives in our previous article....

Objectives describe WHAT we want to achieve. Defining objectives within the boundaries of the Five Filters gives us clear focus and enables us to communicate our strategy to all employees. Defining Strategic Objectives In previous articles, we described the 8-Step...

Navigating the IT Value Journey starts with a clear IT Strategy. The Five Filters frame your strategy to keep it focused on the most fundamental, long-term purpose. Introduction Your IT Strategy maps the IT Value Journey from Maintain to Enhance to Transform, with an...

A well-executed IT strategy provides alignment, focus, and measurability. It is the key to navigating the IT Value Journey. This series of articles describes how to develop and execute your IT strategy. Introduction Strategy without execution is just a dream....

We collected data over the past two months and compiled results for the IT Value Journey survey. While 59% of respondents said they’re in the range from Maintain to Enhance, 98% reported that their business needs to be somewhere from Enhance to Transform, with nearly...

Every IT organization navigates the IT Value Journey. This series of articles showed the shortest path from simply keeping the lights on to playing a transformational role. And we explained how, behind the processes and metrics, IT is really developing trust,...

How does your IT organization compare with others? You only have a couple of weeks left to complete the IT Value Journey Survey. Is valuable insight worth one minute of your time? Click here to complete the brief, three-question IT Value Journey Survey. Thank you to...

The final destination along the IT Value Journey is the Transform state, where IT is driving new business opportunities and industry disruption through strategic innovation. This last article in our five-part series explores how to sustain the Transform state and...

The road from Enhance to Transform is paved with greater transparency, stronger relationships, tighter processes, and clearer metrics. The transition from Enhance to Transform often begins when a business executive invites the IT leader to lunch to discuss a new...

Project Prioritization and Project Management pave the third leg of the IT Value Journey and complete the road from the Maintain state to the Enhance state. Previous articles discussed the importance of IT Customer Service and Infrastructure Management. We presented...

This article continues the roadmap for the IT Value Journey, navigating from the Maintain state to the Enhance state with a clear, repeatable formula to ensure a quick and safe journey. Our June 6 article explained how to improve customer satisfaction while reducing...

The IT Value Journey starts on the road from the Maintain state to the Enhance state. This article presents a clear, repeatable formula to ensure a quick and safe journey. Our May 10 article summarized the IT Value Journey and the three key mileposts: Maintain the...