by Larry Wolff | Jul 25, 2021 | Transformative IT Leadership
Strategy is based on how we differentiate in the attributes of our products and services, our brand image, and our relationship with our customers. Strategy protects and extends those differentiators. The Differentiated Customer Value Proposition The purpose of...
by Larry Wolff | Jul 18, 2021 | Transformative IT Leadership
When we truly listen to our customers, and build our strategy around their wants and needs, we consistently succeed. Strategy Starts with Delighting Our Customers I’m a long-time practitioner of the Balanced Scorecard ® methodology, largely because it always starts...
by Larry Wolff | Jul 11, 2021 | Transformative IT Leadership
Would you drive your car watching only the rear-view mirror or do you want to see what’s ahead? So, why would you run your business any differently? Introduction Our new article series is on building a data driven strategy. Strategy is about protecting and extending...
by Larry Wolff | Jun 27, 2021 | Transformative IT Leadership
Summer is a great time to relax and catch up on some reading. Wolff Strategy Partners published three handbooks this year – perfect for summer perusing! By Popular Demand In Fall 2020 we began writing a few series of related articles rather than a one-off piece every...
by Larry Wolff | Jun 20, 2021 | Transformative IT Leadership
Have you thought about your company’s next move? The Past May Dictate the Future When the pandemic struck, did your leadership team panic? Did you move quickly to shut down operations and lay off staff? Or did you calmly think about how to emerge stronger? Companies...
by Larry Wolff | Jun 2, 2021 | Transformative IT Leadership
After digital transformation, we continue to build on our differentiated customer experience to protect and extend our competitive advantage. But we’re better and faster now. Background Previous articles in this series explained how digital transformation is about...