Is this the look of “fear of change” or “surprise at personal accomplishment”? You’ll see both throughout your digital transformation and the people at each end of that spectrum will surprise you. Background Previous articles in this series explained how digital...

Just like marketing a product or service to customers, your entire company needs to know the goals and benefits of your digital transformation. Background Previous articles in this series explained how digital transformation requires an enterprise strategy because it...

Change management turns your digital transformation from impossible to possible in the minds and actions of those impacted. Background Previous articles in this series explained how digital transformation impacts the entire company and, therefore, requires an...

Just as a pilot checks measurements before, during, and after a flight, your digital transformation requires the same attention to measurement. Background Previous articles in this series explained how digital transformation impacts the entire company and, therefore,...

Successful digital transformation requires strong executive sponsorship that includes accountability for the business results. Background The first few articles in this series explained how digital transformation impacts the entire company and, therefore, requires an...

So, you have your Digital Transformation strategy. How do you know if you even have the resources to execute it? Background Previous articles explained how digital transformation impacts the entire company and, therefore, requires an enterprise strategy that balances...

The C-Suite doesn’t need the details of every project in your Digital Transformation, but there is certain information that they absolutely must track to achieve full transparency. Program vs Project We previously explained how digital transformation impacts the...

Digital transformation introduces change to all parts of your business. It therefore requires an enterprise strategy that balances culture and technology. Breadth of Digital Transformation The introductory article for this series defined Digital Transformation as...

As companies look to technology to create a differentiated customer experience, competition may come from surprising, and often unknown, sources. How will you differentiate and delight your customers? Background The previous article discussed the alarmingly high...

The vast majority of digital transformations fail. We’ll explain why digital transformation may be vital to your business and provide guidance on how to position your organization for success. Introduction Forbes published that 84% of digital transformations fail....

Communication skills are among the top factors determining whether the CIO will lead business transformation or be relegated to just keeping the lights on. Communication is a Top Obstacle When asked for the biggest strengths of the stereotypical CIO, would you quickly...